Telkom is a ****mer and will be cancelling contracts with you soon.
I transfarred airtime to my Data only sim only for airtime to vanish, upon contacting the call center I was informed that the airtime was used on the internet. I had this sim for a year now and it has never used airtime instead of data until now, The setting were automatically changed to allow airtime usage. When checking out their settings on *180# its say ive opted for never allow re-direct, browse at Out of Bundle rate and according to a consultant its should say Always allow re-redirect, browse at Out of Bundle rate. Well english is not my home language maybe I dont understand the difference between the two terms.
Im appalled by Telkoms conduct and I feel they are now ****ming their customers with no shame. Im planning my exit on their 3 contracts if they dont refund me my airtime.
