Telkom is a Loony Bin. Worst decision of my life.

I got into a cellphone contract with Telkom about 2 Months ago. I bought an IPhone 7 which was retailing for R549.00 per month. My first debit amounted to R1300.00. I went to Rustenburg Waterfall Telkom, where I bought the phone, for assistance and clarity. No one was willing to help, all that I was told was to call 180. I dialed 180 and to this day I have never spoken to any consultant. This month Telkom debited R755.00, I have been calling but no luck. I have never had such experiences with my previous network providers. Telkom South Africa is really failing to live up to its name. All I want is clarity to what is happening to my money. This has been the worst experience and it has only been two months. I will not reverse my transactions because at the end of the day, my credit gets damaged. Telkom lures people with all the nice offers but once we are in they treat us like **** because they’ve concluded business and it is on to the next one. I have never felt so disgusted by such services in my entire life. Telkom disrespects it’s clients in the greatest manner ever. Worst decision of my life.