1 reviews | Active since Apr 2016
TELKOM IS A ****, A CHEAT AND A F***ING *****!
I am beyond appaled with the service i continously receive from Telkom, it shocks me everyday. Plus i regret the day i ever took out a contract with them, let alone upgraded. Since my upgrade, they have charged me for add-on bundles i didn't even know where added on nor did i ask for them to be added on. And they expect me to pay for this nonesense. Secondly they had to the audacity of suspending my line for none payment. Their debit order bounced back from my account and they weren't able to debit the funds. However i PAID my installment on the very SAME day to their absa account cash. Usually they say cash payments take 72 hours to reflect and i dont need to send proof of payment but should use the ref number. That was on the 31st of March. They have the audacity to cut off my line 3 weeks after for none payment, like ***???? Thirdly (and probably the worst) is the disservice they serve you when you trying to get their f*** up's fixed. Never in my life have i ever dealt with such stupid and *********** baffoons like ever! And its almost all of them. I don't know if Telkom call centre agents are trained to sh*t on your face purposely or if it comes naturally. Its one thing talking to a stupid person who knows they stupid, but its another talking to an idiot who thinks they smart. I had to repeat the same story a gazillion times to three different peeople and still my issue is not fixed. Because they wouldn't be moved. I told them i wanted my line restored because they could see my payment and they have no basis to cut off my line. they told me their insipid cases have a 72 hour resolution turnaround from their back office. Friday was the 72nd hour and my line is still suspended! I have never been so p****d in my life because i can't use muy phone and i'm losing out on business. i really wish (after they have sorted out their FU and compensated me for it) that whoever owns Telkom and the people he/she/they hired could choke on their own vomit, while they are eating dinner with their families, and die! There needs to be rating levels below zero because thats the category telkom belongs to. ITS BEYONG TERRIBLE!!!!
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Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM229440
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
