telkom is a ****

Today telkom was supposed to connect our line after a month of hounding them. I took off from work and waited. I received an sms saying a technician is on the way. At 12 Jaco the technician phones me to tell me he cant connect our line. The cheek of the guy and he doesnt even come to our house. What the ****** hell? 3 times this appointment has been made and this is the 3rd time they cancelled. I called him and asked him for the area managers number but he said he cant give us the number but gave us his supervisor's number Willie. We called Willie but he ducked our calls and didnt pick up and sometimes disconneted the call. What the hell r telkom employing people who cannot do their job. I will not take off again. They need to come and install the line in the weekend and please fire Jaco and Willie and send someone competent enough to do the damn job. This is absolutely ridiculous to cancel 3 times on a client. It constitutes breach of contact. When is telkom going to wake up. They should just close down. Their shares should plummet and a company who can help people should open. Telkom are nothing but useless coporates. People working there should be fired.