Telkom is a let down

For the past two weeks i noticed that our internet has been extremely slow, i thought it was because our telephone has not been working. After getting a new telephone I realised was not the telephone that was broken. We then went to Telkom in KC and they said that someone would come fix it in 4 days. On the 4th day (Monday 6) a technician came and he said that it was in fact the line that was the problem and then he left down the road to try and fix it, he got back to us and said that he was unable to fix it because none of the people were at home. He then said he would come early the next morning. It is Wednesday afternoon and still no one has come or even gotten back to me about the issue. Today is my last day of leave and I refuse to take off from work again to wait for nothing. I am now sitting at home with internet that only works when it wants to and no telephone at all and I've only had put in over a month ago. I was billed a pro rota fee when i had it installed which is understandable but now I have to pay for a service that i am not getting? it's day light *******!<br> <br> Please sort out this problem immediately!!