Telkom is a JOKE

Angry, frustrated and extremely annoyed – doesn’t even begin to explain how I feel. I cancelled my Telkom account on the 15 November 2015 (exactly FOUR years ago) – as I moved out of our house, and due to the terrible service we experienced from Telkom at the time, we decided not to move our line to the new house, so I cancelled it. I was sent invoices after I had cancelled – which is when I called and emailed Telkom trying to sort it out. After speaking and fighting with 4 different people, over a period of 3 days, and sending in my cancellation letter and forms and cancellation reference number received from Telkom – I STILL received invoices for payment. I then wrote to Hello Peter and complained, and shortly after my complaint, Telkom responded and said they would sort the issue out. Well, it has not been sorted out, and now I am getting calls from the debt collection department, I have been handed over! I am extremely irritated! The Telkom call centre is a joke , and cannot help me. Any advice, PLEASE? As I am out of options. And now receiving a bad credit record because somebody at Telkom cannot do their job properly!