1 reviews | Active since Oct 2010
Telkom is a Joke
08/07 I emailed Telkom with all documentation required to have my business line transferred to the new tenants on the 01/09. Telkom rep**** and said I must email again ON the 01/09 because they can only do the transfer on the day. For starters why not just keep the documents and do it on that day? <br> 01/09 I email Telkom to transfer the line. 02/09 I get an email from Telkom asking who my internet provider is because they cannot transfer line. 02/09 I email Telkom and inform them it is Vox and they have been given a month's notice to drop the line. I have to Hellopeter Vox and Telkom to get anyone to do anything. I have to send stinker of emails to Vox and Telkom to do anything. Vox blames Telkom, Telkom blames Vox. <br> The line is transferred 15/09. I receive a bill from Telkom for my line till 08 October..? I have just paid the usage on my phone bill (R169) please credit all other charges on my account. This is ridiculous.
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM167368
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM167368
Regards
Luleka
Telkom Social Media Team
