1 reviews | Active since Feb 2015
Telkom is a joke
I registered a fault October 2017 and told a technician will come out to sort the issue out. Still waiting....... People, rather find another service provider ! Telkom is going to leave you high and dry and still expect you to pay for the contract !!!! Then when you refuse to pay the contract, they will suspend your account without a second thought of WHY you are refusing to pay for the contracted ADSL line. Here's why: I registered this on HelloPeter in October 2017 (after months of frustration, so this issue did not start in October. October is when i took to social media.
https://www.hellopeter.com/telkom/reviews/sadly-signed-up-for-24-months-10mb-adsl-line- **********
Hi ELTON F,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Hi ELTON F,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Hi Elton
I just checked *** and could not pick up any defects. I have adjusted your port profile and did some resets, kindly reboot your modem if you do not notice any improvements and post a 'Private Reply' to let us know if your issue is resolved or not.
Regards
Tumelo
Hi Elton
I just checked *** and could not pick up any defects. I have adjusted your port profile and did some resets, kindly reboot your modem if you do not notice any improvements and post a 'Private Reply' to let us know if your issue is resolved or not.
Regards
Tumelo