DC
Dwayne C

1 reviews | Active since Jul 2012

11 Aug 2015, 21:38

TELKOM is a JOKE!!!

My telkom line has been down for 26 days!!!<br> I have reported the faulty line 5 times (latest ref 721378) and another call to billing department telling them that i will not pay and that they will have to pay my data package with MWEB because I haven't been able to use there service. I WILL NOT PAY!!!!<br> Telkom is the worst service provider even and don't care about there customers as they have the monopoly in South Africa. No need for a customer service centre cause its poor anyway.<br> When calling the CC number my line is linked to a general problem in the area, nobody in the 5 calls could inform me what the \GENERAL PROBLEM"is linked to.<br> HOW MANY MORE TIMES DO I HAVE TO LOG A FAULTY LINE. I HAVE WAISTED ABOUT 2 HOUR OF MY LIFE REPORTING A **** SERVICE."""

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Replies (1)
Telkom
Telkom's reply12 Aug 2015, 01:14
Official
Hello dwaynecrous,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to the Technical Department and feedback will follow. ***

Apologies for any inconvenience caused.

Kind Regards
Tebogo N
Telkom Social Media Team
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