1 reviews | Active since Jul 2012
TELKOM is a JOKE!!!
My telkom line has been down for 26 days!!!<br> I have reported the faulty line 5 times (latest ref 721378) and another call to billing department telling them that i will not pay and that they will have to pay my data package with MWEB because I haven't been able to use there service. I WILL NOT PAY!!!!<br> Telkom is the worst service provider even and don't care about there customers as they have the monopoly in South Africa. No need for a customer service centre cause its poor anyway.<br> When calling the CC number my line is linked to a general problem in the area, nobody in the 5 calls could inform me what the \GENERAL PROBLEM"is linked to.<br> HOW MANY MORE TIMES DO I HAVE TO LOG A FAULTY LINE. I HAVE WAISTED ABOUT 2 HOUR OF MY LIFE REPORTING A **** SERVICE."""
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
