1 reviews | Active since Jan 2014
TELKOM IS A HUGE *******
It took Telkom 3 weeks to activate the 3G UNISA deal, I had to personally go into a branch 3 times before they could activate the thing for me. the worst part is that I was given a lousy 2000 Megabytes to use during the day and gave me less than a 1000 megabytes of night data. the contract clearly states 3GB night data and 3GB day data and it doesn't say anything about pro rata. firstly it is not my fault that I paid for a service and you guys took your own time activating it. I think you should pull out of this whole thing with UNISA because no one at TELKOM knows anything about it. I had to burst my head being sent from pillar to post trying to activate the thing weeks after I had paid for it. your service is bad and the staff needs training. I am sitting here without any data because TELKOM broke terms and conditions of their own contract how unprofessional. this is my third complain about Telkom in one month, I am sorry but I will never use Telkom again thanks for nothing.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM86537.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM86537.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
