Telkom is a HUGE let down

For the past month we have being fighting with telkom to have our email addresses reactivated. We cancelled our adsl with them and told them that we would be keeping our telkom landline and 2 email addresses with them. Twice in one week we were assured that our telkom email addresses would stay active then that same week on the Friday they deactivated our email addresses. For the past month we have tried getting them reactivated to no avail. we get promised that in 7 working days that they will be reactivated, then someone sles tells us that it should take 72 hours to reactivate them. Still nothing has been done. Telkom is a HUGE let down and if we didn't need our email addresses from them for our business we would have cancelled them as well. I have also tried phoning telkom head office on both a landline number and cell number, but noone answers the phones. So now I have to resort to using Hello Peter to see if that will help in anyway. Does anyone else have a similar problem with telkom? I am only able to receive email on my gmail account at the moment.