TELKOM IS A HORRIBLE SERVICE PROVIDER AND HORRIBLE CLIENT SERVICES.

The Telkom consultant that set up the debit order for unlimited internet, captured it incorrectly at R600, instead of R699. Everytime the R99 accumulates I get billed more money. I keep questioning and asking Telkom why and they dont assist. I then called three weeks ago to understand why the internet is not working. I paid the outstanding R820.88 three weeks ago and the INTERNET is STILL not working today. I have tried every day for three weeks to get a technician or someone to assist me with this issue, to NO AVAIL.

I should be paid back the money because of the inconvenience that YOUR TELKOM ASSISTANT at MALL@REDS branch put us through... I spent more money and time on trying to fix this than I actually got internet service. We hardly use the internet.

The client services is horrible and they can NEVER assist to find a technician to assist. I contacted D-LINK who is the service provider of the modem and they cant help us either.