Telkom is a *****

Good day Telkom.

i bought a cellphone with you guys huawei and a data sim 10 gig night and 10 gig day. i was supossed to pay around R800. on the 19th Sep my services were suspended due to ***** and i was told it was beacuse i did not submit my proof of residence. i went to south gate mall to submit the required docs and later made a follow up up. the agent on the call advised that there were no attchments and i had to go back to the branch to resubmit. then now i was told that there is R11000 +- i had to pay as i had subscriptions and i was sending airtimes to whoever that they said i did. which is not true as my primary number is *** and the number they said i used is a data sim only. i have been calling your call center for two months now and my cases are being closed and attachments are not attached, my call are being dropped, im being put on hold with no update on the investigation that you guys are doing. I have about 20 cases i opended with you but no resolution or investigation. There is no way that a data sim only can send airtimes to people and all these subscribtions that amount to R11000. if i had that money i would have just taken the phone cash. please sort this out as i am not liable for the ***** that is happening in telkom, ive had no phone since two months and its affecting me..... if possible i would rather cancel the contract and go to other service providers. please contact me on ***