Telkom is a *****

I would like to inform the people out there to please if you don't have a contract with Telkom as yet, don't even try an take out a contract with telkom. Dai rob people like its nobodies business. I have a contract with telkom and my debit order did not go off. I did not know about it at the time. telkom then sent me a SmS saying they suspending my account. I mean who does that. why don't they inform their clients that they did not receive any payments. why do they just suspend your account. on top of it my initial amount is R840 telkom billed me now for R1700 telkom is *****.