WR
Wolfgang R

1 reviews | Active since Jan 2014

13 Jan 2016, 16:30

TELKOM IS A DISGRACE

In the last year I have reported easy 20 faults. People phone my line and it cuts out. I run a business from home. If people don't phone back 2 or 3 times I lose the business. Telkom has been out how often. Still happens. I have a 4MB ADSL line. Why I don't know - it never works! I reported the above 3 days ago AGAIN (614CWK110116) now nothing works! Every time I demand a refund from billing, deny me and have a bad attitude. Can I lay a charge at SAP for ***** and breach of contract? I signed up to Netflix, now I can watch it because my Internet never works is is WAAAAAAY TOOO SLOW!<br> You suck, you have a bad attitude and your customer service does not exist. In fact the word Telkom should be replaced by the word, 'incompetence'! You report a faulty and you need to give a cell phone number! Not even Telkom trusts their own system. What a joke! I don't what an acknowledgement of this complaint! I want it FIXED! And I WILL NO LONGER pay for service I don't receive!

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Replies (1)
Telkom
Telkom's reply13 Jan 2016, 18:07
Official
Hello wolfgangriebe,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM187167


Regards
Luleka
Telkom Social Media Team