Telkom is a disappointment

Disappointed is the understatement of the year. Telkom has broken my trust for the last time. I woke up to a bank notification of A double debit from telkom. The amount taken from my account was not authorised, in the beginning of January I called telkom and confirmed that my monthly premium was received, I was told that it had been received. I received my telkom invoice on time like every other month, confirming my payment was received. Yet today you took double the amount. This is not the first time that telkom has done this. YOU CAN NOT BE TRUSTED. YOU DON’T CARE ABOUT YOUR CUSTOMERS. YOU *****, LIE AND CHEAT YOUR WAY THROUGH LIFE. LOYAL CUSTOMER THINK THEY CAN RELY ON THEIR SERVICE PROVIDER AND ALL YOU DO IS TAKE THE FOOD OUT OF FAMILIES MOUTHS. I want a manager to contact me this morning, i want my money back TODAY!!!