Telkom is a ******** business

Dont sign up for Telkom internet packages. Telkom cannot deliver promised service. After cancelling our contract with MWEB(huge mistake), being promised a "better deal" with telkom, they failed to ever activate our service. We are now on week 7 without internet. I run a business from home, so you can imagine the discomfort and expenses this causes. We eventually cancelled the order with Telkom, because no one can give us answers why it is not being activated. They are currently holding our line hostage for an indefinite time, preventing us from getting another service.

I cannot believe that this is the way Telkom treats their paying customers. We also have a telephone line with them for many years.

When phoning their sales consultants they stonewall you and treat you with sarcasm. Ive been told " there are no managers Available" " all the managers are in a meeting" and " the manager just quit" when asking to speak to a manger.