KN
Keamogetse N

1 reviews | Active since May 2019

08 Nov 2019, 12:49

TELKOM IS A BUNCH OF INCOMPITENT *****S

As I walk away from Telkom. So I usually go online and pay my bills before the 7th of each month. I have an ADSL landline with them and 2 free me bundle contracts. So this started last month.

The begining of October, as usual, I made my EFT payments on the 3rd of October. On the 6th, they sent a debit order request and it bounced. They charged me ther R200 and what what for debit order rejection. I called them and said the charge stays. On the 1st of of November, I paid their charges and also my monthly bills with telkom. To my suprise today, they charged me another R200 and something for debit order rejection, so my account is now owing double the rejection fee plus my monthly service fee.

All this is happening only on my one free me bundle contract and everything is well on my other free me bundle contract. There is no consistency, their systems are not updated automatically, even after making payment and they charge me as they please.

I am cancelling all my other contracts with telkom, and if anyone on my path asks me about telkom's service, best believe that I will discourage them drastically. You guys are a bunch of useless *****s. I am done with u people. ****!!!!!!!

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