Telkom is a bunch of Covid ******!!!!

Trying to speak to the customer service consultants is like speaking to a rock. I have been trying to pay the account and yet they charge me 209 every time there is a late payment. I am currently unemployed due to this lockdown bull**** and trying to get funds to pay bills is a mission and trying to explain that to Telkom is just impossible. In order to escalate the issue I was told to pay 50% of the late payment fees and then they will consider logging a dispute. I am unable to make calls caus ethe line has been suspended due to late payment fees that are outstanding. What a bunch of ******! Another company feasting on the misery of others. How must I make payments if I am unemployed????? No sympathy from Telkom Now I am forced to pay for a line that I cant even make use of? I will stop all payments since I cant even use the line to try and find work.