Telkom is a bully, plain and simple

I think Telkom is a bully and doesn't give a hoot about it's customers /clients. I have seen countless people crying and complaining over Telkom with no help in site. They have zero customer care. Their workers don't give a hoot about people. I paid my bill on the 29 APRIL first thing in the morning at woolies. On the 4th of May they emailed the bill for June which was followed by an sms on the 5th of May, a summary of the bill. 6th of May I received an sms that I haven't paid. These sms's persisted with a threat that they will suspend my services eg wifi. I was told not to worry there has been a lot of mistakes done by the workers of Telkom. On the 15th of May I received money in my bank account from my uif, Telkom takes their chunk. Mind you I have paid already. And what do you know threatening sms still continues. Next thing you know I am out of bundle. The package I have always carry me right through the month. Someone working there mentioned that they may have allocated me the wrong package. This is too much. Something has to be done about Telkom. This is plain bullying of the customers and I am not the only one.