Telkom is a bully, even when you want to pay, its impossible.

Telkom is the biggest bully in the South African economy. I have realised that they introduce their system of billing customers without delivering anything across their business partners. They introduced this behaviour in Vodacom and yellow pages. These two companies had or are having Telkom ownership. I have had a Telkom account that I can't get way to settle. A customer needs a degree to navigate the mighty Telkom call centres that have agents who have not graduated on how to get information/interact from Telkom? You can never find an agent who knows anything beyond the three lines on their screen. They have so many departments with ever-changing names. No one knows what is happening at Telkom. The best thing is when you try to call to get a different agent they block your call. Then you can't get into the Telkom call centre again. I would like to pay Telkom back but there is no way of communicating with them to access a settlement amount. I also want all the ******* extra charges on my account to be removed and a proper settlement amount to be agreed upon. Last week when I app**** for credit with another institution they said they recognise Telkom listings anymore because most customers have a Telkom dent and are all unhappy. The simple lesson doesn't do business with Telkom. It is a pity because this would be another way of supporting the government but Yoh!