Telkom is a BIG NO-NO!!!!

During October 2024 I app**** for Telkom Internet Fiber Service. They delivered the modem within a day or two but EVERYONE in my neighborhood advised me that TELKOM’S service is atrocious and that I should go with another service provider.

• I immediately cancelled my contract within the given 10 day cooling off time period, • PI sent an e-mail on 28 October 2024. • I followed up with a phone call on the 29th of October. I asked for a reference number for the call to confirm cancellation but was told the only form of validation of the phone call was the name of the person I spoke to and the time I phoned: Rajasvari Govender 11:05 on 29/102024 • I followed that up with another call to CONFRIM CANCELLATION and was given a reference number : ***A. • Despite everything I was billed an amount of R 2546,94 on 5 December 2024. • I have tried everything this morning just to speak to the right department, but the website is like a labyrinth from hell if you want to Cancel anything.

Please assist me to get my hard-earned money back and finally CANCEL this service ONCE -AND-FOR ALL!!!