Telkom is a ****

I have a data contract with telkom which I pay R105.00 per month for.In the month of August I realised that my line is closed or locked,I contacted the call centre to find out why and the agent that assisted me Sibongile Radebe told me that they didn’t receive payment for my data hence they closed my line.I then explained to her that the debit order went through she then requested my bank statement.I forwarded my bank statement and she came back to me and said yes the debit went through but then the money came back to my account on the 2nd of August.She then said Collections will debit R210.00 and on top of that Telkom will charge me rejection fee of R202.70 on the next bill and I must dispute that charge she will attach my bank statement as proof on the system. I then paid that 210.00 to Collections before the month end of August because I needed my line to be reopened.Come month end of September Telkom debits R310.91 from my account,as I was told to dispute the amount I did just that and sent her an email notifying her of that.The agent did not reply to me,I then made payment of R105.00 to Collections that I know is supposed to be debited after that I contacted the call centre again explaining all this the agent Nokwanda Nzimande that I spoke too told me the first agent gave me false information she was not supposed to tell me to dispute the money because again it will have another rejection fee. I then told her unfortunately that is what I was advised by the agent I spoke to before you she then said there is nothing she can do.I requested to speak with her team leader but as usual she said the team leader is currently busy and I thought maybe she was going to call me back but it did not call me back.Now this morning I receive a notification that Telkom debited again from my account R310.91 for what I don’t know.And I am asking my self if they are able to redebit when payment is not received why didn’t they do the same thing in the month August when they didn’t receive payment because even that time I had money on my account.So in total this moth Telkom debited R415.91 for R105.00 data and I want my money back.