TELKOM IS A *****!!!!!!!

**Review: My Experience with a *****ulent Telkom Account**

I had a very frustrating and stressful experience with Telkom regarding a *****ulent account that was opened in my name without my knowledge or consent.

I only became aware of this account when it appeared on my credit profile, which immediately raised concerns as I had never app**** for or authorized any services linked to it. This not only caused confusion but also negatively impacted my credit record, which I have been actively working hard to improve.

What made the situation more difficult was the process of trying to resolve the issue. Reporting the ***** and getting the account investigated felt slow and, at times, unclear. There was a lack of consistent communication, and I often had to follow up multiple times to understand the status of my case. As a customer, this added unnecessary stress to an already serious situation.

***** is a sensitive and urgent matter, and I expected a more efficient and supportive response. When someone’s identity is compromised, the process to rectify it should be straightforward, transparent, and handled with urgency.

I would strongly advise others to regularly check their credit reports to detect any suspicious activity early. As for Telkom, there is a clear need to improve their ***** detection, customer support, and resolution processes to better protect and assist customers in similar situations.

Overall, this experience has been disappointing, and I hope that improvements are made to prevent others from going through the same ordeal.