Telkom is a ****

Telkom is insulting it's customers.

I had a 24 months contracts with Telkom when I took a phone, then after I paid and ran down my contract they called and asked if I want to continue with the insurance and some services which they would be charged separately since my contract has expired, which I agreed. However I got a message saying that my account is in arrears and I owing R1211 for missing out of last month and this month which left me confused cos my contract expired and no one told me I should cancel the already expired contract, and what make things worse is the fact that they decided to debit on a date we never agreed on and they never warned me. Now they don't want to cancel my (expired)contract, saying I need to pay the full amount before they can cancel my contract which means they'll charge me again next month.

I wish we can have an independent service provider that can deal with these companies, cos they are arrogant and they are not held accountable if they decide to take their customers for granted and ****ming them.