Telkom is *******

I got ****** on 06 February 2024, blocked my phone and simcard on the morning of 07 February 2024 around 9am, got the ITC number around 1pm on the same day. In March a received a statement stating that I owe telkom R2500 for services rendered. The transaction made on my account happened around 15h38 on 07 February 2024 after I had blocked the phone and simcard. I've been trying to dispute this since March but I've been sent from pillar to post and my number has been blocked since. I've submitted an affidavit and a case number but telkom still say I need to pay that money and refuse to restore my services yet I pay my monthly contract fee every month, this is slowing down my business as I use this number for business. The 3rd consultant agent I spoke to said they will retrieve the call recording for when I called to block the phone and simcard and she said only the phone was blocked at the time and the simcard was blocked at a later stage. Telkom gives horrible service and doesn't care about its customers and I'd give them a zero star if possible