Telkom invoices me for products i did not receive

Various reference numbers received from Telkom: [0][***1]RE: [0][***0]RE: [0][***8]RE: [0][***0]Account / Billing Enquiry Good Day I just wanted to share the terrible experience I received from Telkom Mobile. I have a data package for R59.00 p/m . I then received a call from agent at Telkom to sell me a Hawaii Tablet . I offered to take the tablet and they confirmed it will be delivered to me . The next month I received a bill and charges for the Hawaii tablet which I still did not receive. Can you imagine my frustration to be billed for something you do not have?? To contact Telkom is a nightmare as they put you through to various numbers, you will be on hold for more than 30 minutes. So I queried and struggled to get info from Telkom and they admitted that my tablet is still in storage and not yet deliverd to me .... I was so furious and demanded them to please not issue me with the tablet as this service is terrible. This Month I received another invoice for R650.00 termination fee..... my blood was boiling at this point , they actually want to charge me for terminating the Hawaii tablet which I did not receive in the first place. I have all the evidence and numerous emails of proof and I am also planning to expose them in the newspaper as service like this is unacceptable. They do not even have a shop where you can personally query accounts, you need to call or email or use their Telkom chat online service. When yiou email the call centre its always different people dealing with your query and we have to explain over and over the same old story. I HOPE SOMEONE IN A SENIOR POSITION WILL PLEASE CONTACT ME AND SORT OUT THIS QUERY. CASE NO: ***7.