Td
Theuni_s du_Toit

1 reviews | Active since May 2013

09 May 2018, 00:04

Telkom invoices me for a cancelled account.

Telkom has failed to cancel my account. I have sent two cancellation forms and received replies stating it has been received. It also seems like one of the services was cancelled but not the data and telephone lines.

I don't know how to move forward with this

0
Replies (1)
Telkom
Telkom's reply22 May 2018, 14:12
Official

Hi Theuni_s

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team