Telkom Internet via optic fibre line sucks as before (ADSL)

<p>I thought that Telkom Internet via fibre optic line would be a step up from ADSL. Well, it is...when it is working. This is the 3rd time this week (Moreletapark) that we have no Telkom internet at all. Tried phoning 10210...managed to get past the busy signal eventually. Got cut off twice after about 30 minutes after having to listen to the same awful queuing chimes. Tried to log the error via the phone service, but got the sms, "something went wrong whilst trying to log your problem". Followed the link to the Telkom chat portal, eventually the portal opened, just to get the message: "waiting for the next available operator".</p> <p>So frustrating!! Feels like I(we) have no recourse for this continuing bad service...</p>