1 reviews | Active since Jan 2017
Telkom Internet Services
<p>It is just unaccepptable to advertise all your brilliant products to connect to the internet, but we have endless problems with slow / sometimes no connection.</p> <p> </p> <p>We are paying for a 10mg line but only receiving speeds of 1.12mg or just sometimes none.</p> <p> </p> <p>This is very frustrating when trying to run a business.</p>
HI elsajapsnoet
We are sorry to hear this. Thank you for making contact with us and taking my call.
As discussed i have interrogated the line and the test results do indicate defect along the line namely a metallic noise. I will generate a fault reference number to initiate a tech dispatch. The reference will be relayed to you via SMS. Further available updates will be provided.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI elsajapsnoet
We are sorry to hear this. Thank you for making contact with us and taking my call.
As discussed i have interrogated the line and the test results do indicate defect along the line namely a metallic noise. I will generate a fault reference number to initiate a tech dispatch. The reference will be relayed to you via SMS. Further available updates will be provided.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,