1 reviews | Active since Jan 2016

11 Apr 2016, 10:02

TELKOM internet service delivery problems

I am having a great deal of problems with my telkom ADSL internet at Klerksdorp and Lydenburg Branch. we have franchises all over SA and we have been loyal clients for years. I contacted Telkom, but nothing was done. So I then called to cancel Klerksdorp branches subscription. They didn't so n stopped paying my invoice and they cut of the line. which is fine because I got new internet service. recently I got an invoice for over 4000, where it should have been around R700???<br> <br> I called telkom again and up to date I still haven't received the cancellation form.<br> <br> CAN SOMEONE PLEASE ASSIST ME TO GET THE INVOICE AMENDED AND THE SERVICE CANCELLED.<br> <br> KIND REGARDS<br> <br> Louis Fourie<br> cELL: ***

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Replies (1)
Telkom
Telkom's reply13 Apr 2016, 08:09
Official
Hello Louis Fourie850,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team

Best regards,