1 reviews | Active since Jun 2016
Telkom Internet Serivces
<p>I called Telkom on mid May to report a fault. I was told that our problem had been logged as our internet connection goes onto limited about 6 times a day at the moment. According to Telkom the problem has been resolved however it has not! I called this morning to follow up on this report as it is still an problem and the silly consultant hung up on me and has not bothered to call back. </p> <p>Telkom your service is shocking. What is the point of having you as our internet service providers if we hardly ever have a decent connection????????</p> <p> </p>
HI Clamber
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the line fault and dispatch a field technician accordingly. The generated fault reference number will be relayed to the contact provided.
Interaction ***
Regards
Keagan
Telkom Social Media Team
HI Clamber
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the line fault and dispatch a field technician accordingly. The generated fault reference number will be relayed to the contact provided.
Interaction ***
Regards
Keagan
Telkom Social Media Team