Telkom Internet now Eskom Internet

Since the last 2 months, everytime there was a power failure, upon power restoration, my internet comes on ±6-7 hrs later. At times I phone the call centre then only they become aware. The billing department does not automatically adjust the monthly bill. The client has to call the call centre to inform them that the internet is not working, get a reference number, and forward same to the billing department. What a waste, Telkom has been reduced to!