Telkom internet never fails to disappoint

<p>When I moved to my new house, I moved my Telkom ADSL line with me. It used to be 4mb but when they installed it at the new place, I got downgraded to 2mb, without being informed about the downgrade by Telkom. They promised that the lines will be fixed in approximately 3 months and that we will have our 4mb line once again. It's now been over a year and my internet speed is so slow that I can't even type this report using wifi, and had to switch to mobile data. According to technicians that work at the boxes in the road, NO EFFORTS ARE BEING MADE TO FIX THE LINE. I pay my bill every month, yet I do not get what I pay for. </p> <p> </p> <p>Apparently the line from the exchange to the box in the road is too noisy, so it has to be replaced. How hard can it be? Maybe if telkom cared about their customers, it would have been sorted a long time ago. </p> <p> </p> <p>FRUSTRATED!</p>