Telkom Internet is a ******* - paying for 30 Mbps getting 6 mbps and no support

Telkom Internet is a *******. I'm paying R599 monthly for a 30Mbps line with Telkom, but I only get 6Mbps download and 0 Mbps upload. I logged a case on 7July 2025 and still haven’t received any response or resolution from their technical support team. This is unacceptable service for what I’m paying. Sort it out, Telkom!