Telkom Internet Failure

Entering the 3rd week of my Telkom Internet failure. Eventually technician came last week unable to resolve the problem. I am now told the fault was resolved! I have contacted them daily and they say there is a Network outage and no time frame for resolution. I am using costly mobile data and am ready to tear my hair out! My landline is *** and the latest fault reference is ***3. I have investigated other ISP's but it will take up to 2 weeks to activate the account. Any help will be appreciated. Thank you