Telkom Internet down in Eldorado Park for just under 2 months

Telkom's service sucks big time. Reported a problem during May 2019. After about a month, technician came with bakkie and done all kinds of tests. One hour and about 40 minutes later, they conceded there was a problem and will hand it over to "networks". Then, about a month later, advised that there's congestion on one of their tower and an upgrade was due 22 June 2019.Before the supposed update, the service worked. Now again….same problem. Voice works, but no internet. Latest ***. This is the whole of Eldorado Park. Move about 1km out of the affected area, all is find. try logging a call became a nightmare.....'Try this, do that, download settings'. This after explain that the problem is on 3 cell phone devices, plus 2 routers. took me close to an hour to get to this page and resorted to use an unused Vodacom sim. CAN SOMEBODY PLEASE HELP. to get anything done, I need to get into the car with the laptop in tow, drive about 1.5 km to use the internet. What is Maseko's number? Call centre operators are flipping clueless and appear to be reading off a page with pre-printed questions. Been using my devices for years and only with Telkom because of their data costs. is it worth all the ****? I think not.