Telkom internet down again

<p>I've been without internet for a week and telkom don't seem to be interested in fixing the problem. I have to phone from my cellphone and be on hold for 15 - 20 minutes at a time only to be told "the fault hasn't been passed on the the technicians yet"</p> <p>Well what does it take to get it passed on to the technicians? Because I often drive past their vehicles parked under trees with the technicians reading the paper or leaning on their vehicles having a smoke, so it seems not very much is passed on the the technicians.</p> <p> </p>