Telkom Internet -- daily disconnections

Since 18/12/2018 I`ve had an issue with my Telkom Internet where i can connect relatively fine from 07h00 until about 18h00 then my connection drops to less than 0.5mb download (doesn`t even want to run a speedtest)...so from 18h00 untill the next morning I have zero connection. I have reported this on the 18th (ref: ********** 0) and again on 20th (ref: ********** 2), I have also spoken to several consultants about this almost daily (Henk, Blessing, Alwetho, Thandeka etc) but my problem still continues.. Yesterday the consultant I spoke with promised me that her Manager would phone me but still nothing... (not that I am surprised). Telkom is they`re eager to sign new contracts but they have zero service, they`re lines are overburdened and in terms of value for money they are pathetic. I`ve had a 10mb ADSL line with them for almost 3yrs now, it costs me R725.00pm, but the last week and a half they expect me to be happy when I can connect only one half of the day. They also refuse to provide feedback on these issues. Very very disappointed. :-( Is this your standard Telkom?