Telkom - Internet connectivity

I'm fed up with Telkom. I've reported 3 faults in March alone. I reported the 3rd fault on 24/03/2020 and still have not been contacted by Telkom. I barely have any internet connection due to the internet constantly disconnecting. My landline is also not working.

THIS IS UNACCEPTABLE!!!!!! How am I suppose to work from home??????

Seems like Telkom does not care about their customers but still expect us to pay them monthly even though we don't receive any service. I'm considering canceling my service with Telkom if this continues.