1 reviews | Active since Jun 2018
Telkom internet a ****
We pay for uncapped Wifi at home, even "Upgraded" to a "Better" Line/speed and started paying more every month for a service that we don't get.
After a promise that this will solve our problem. We're never able to use our wifi anymore because its always showing the error signal on all our devices and the Computers at home also shows errors.....there is no fault with the phone.
I just dont understand how I can pay for a service that I NEVER have, or is so slow that the whole house would rather use Mobile Data to prevent frustration.
Absolutely unacceptable!
Good day SimsimMill
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
we are missing some vital information pertaining to your query , the fault ref for the WIFI issue, the affected telephone number , due to Hello peter Policies these may only be supp**** via private message.
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day SimsimMill
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
we are missing some vital information pertaining to your query , the fault ref for the WIFI issue, the affected telephone number , due to Hello peter Policies these may only be supp**** via private message.
Regards
Gerard
Telkom Social Media Team
Best regards,