Telkom internet

Good day my internet is getting paid either by the 29th or 30th of the month via the banking app, i am getting charge every month for late payment my internet is suspened on thursday 21 September 2023. i have made a payment on friday 22 september 2023 of R550.00, I WAS TOLD IT WILL TAKE 24HRS to restore my line, it is now 48 hrs no internet since thursday, i have made several calls, no one can accept proof of payment, no one bother to go the extra mle for customers, i have paid in full for the month of september, are you going to credit me for the days without internet, i have paid for a service i dont have. How must i pay for something which is not evn working, Can someone please sort this out. Service dneeds attention,

My account details is as follow easy pay ref nr is ***