Telkom internet

I have experienced terrible service from Telkom as an internet service provider from the day I received my LTE modem. My internet is down for most of the day and when it does work I get speeds of 0.3mb. I pay for a 4mb uncapped line. Called their help desk multiple times to follow up on a fault logged over a month ago with absolutely no signs of them attending to my fault. I am unable to do any work during the lockdown period using their service. Feel totally ********** to be paying for a service I am not receiving.