Telkom Internet

<p>I reported a fault after a couple of day's when the internet stopped working.I reported it a week ago and still nothing changed.I am paying for service I do not get.why should I pay for internet that I am not getting?Even when the internet is online we still struggle with internet speeds.why don't they upgrade their line's where the internet is slow to give their customers better service?I am on the edge to cancel everything</p>