Telkom Intermittent Connection

Hi<br> My Telkom number :***<br> I have been having problems with Telkom since the beginning of the year. I am on a simple plus package which consists of 20gb/month on a 4meg line @ R499pm. My adsl seldom worked. Currently it is operational (not sure if it still will work when i get home)<br> <br> Fault Ref no's:<br> 01/01/2015 - 65CTK010115 <br> 12/01/2015 - 884CTK120115<br> 03/02/2015 - 93CTK030215<br> 25/02/2015 - 679CK250215<br> 10/03/2015 - 927CTK090315<br> 15/03/2015 - 27CTK150315<br> 26/03/2015 - 1094CTK250315<br> The last fault no. was only closed on the 20/04/2015 as per sms to my mobile.<br> <br> The account is paid up to March 2015.<br> My reason for the complaint is that i cannot be held responsible for payment on the line. <br> I logged a billing dispute with telkom for the second time and have received no confirmation via statement or any correspondence to confirm. I refuse to pay for a service that has not been working as per the fault ref above. Further the last fault reference as shown above was only restored a month later. The reference for the dispute:<br> 17/04/2015 - ***5<br> <br> Thanks<br> <br>