1 reviews | Active since Jan 2017

06 Feb 2017, 22:15

Telkom Integrated Data service is Non Existent

<p>I got my Integrated Data Sim on 5 January in store at Bloubergstrand. I was told to wait 48 hours for activation, and patiently waited. It is now more than a month later and despite HOURS on the phone to 10210, 10213 and 081 180 as well as 4 visits to different Telkom shops and a Sim Swop which cost me R35, I still have no Internet connection. I have reported the problem several times and even got reference numbers for the fault logged, but 3 weeks later I have not even received one message of feedback on the problem despite it being "escalated" in priority several times.</p> <p>No one at Telkom seems to be able to fix the problem, and it seems like no one knows how to activate the service which Telkom promotes/advertises. How is it possible that the countries biggest telecommunication company employs people that can not get a simple sim service to work.</p> <p>Does anyone have the contact details of a competent Telkom employee who can actually make my Integrated Data Service work?</p> <p> </p>

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