Telkom insurance is a ****.

I have a ongoing insurance claim with then since March 2025. Sent it in twice after paying the insurance excess to OMA insurance of R5000. The device is booked in for the 3rd time this year January on the same repair that wasn't done. Then the device was misplaced by the store for 2 months, voiding my 3 month warranty on repair that was never fixed in any case.

Now each time I email them about where the device is l, I get a new call from a new agent. At this point with all the expenses and time it's taking. I am considering making a case of theft as they are not fixing nor returning my device. Telkom and their insurance company is working hard to ***** you over. Don't use their services.