Telkom Insuarance and Finrite Administrators (Pty) Ltd

<p>I lost my phone two weeks ago and submitted the relevant documents to the network provider and the underwriter, to my surprise I have to pay an excess fee of R1069 that is equivalent to 12 months and a couples days in the 13th month up front and I must continue pay their monthly premiums. I did not buy a car for god’s sake it’s a phone. I can buy a new phone with that money...... The weird part is as I sent an email asking what are the reasons behind the high excess got no answer from these people. Further asked how long will it take for them to deliver the phone on receipt of payment and there was no response...</p> <p> </p>