TELKOM INSTALLED US A MALFUNCTIONING AND NOW DEAD SWITCHBOARD SYSTEM

<p>We had moved offices in April 2016, and it took Telkom 3 months to instal us a switchboard system. This switchboard system has been giving us numerous problems with randomly blocking and unblocking lines, sometimes we report fault because it would take long, sometimes it would unblock itself before we can even report fault. From yesterday 12/12/2016, the whole system is blocked. we cannot receive calls, and we cannot make calls. we cannot even make calls to their call centre. we have sent emails, logged in fault via their website. 24 hours later, no one has called, no one has come through to check on this. I think telkom has installed us a malfunction unit. we are losing business every time clients and business partners cant get through to us. this is such disservice by telkom. the show no care whatsoever. it is so frustrating.</p>