Telkom installation

Hi there, I would to make a huge complaint with regards to new account I have recently wit Telkom. I live in Bishop Lavis and have requested a line to be installed and have already paid for the installation as I will be working from home. I worked for an online travel agency called Travelstart of which all the work I perform is online. I have been recommended by most of colleagues that the most cost effective company to use to supply data would be telkom. I am an after hours agents and is not able to make use of the office. I have a colleague who also lives in Bishop Lavis and it possible for telkom to install his for him what would me it so different for myself to have the line installed. I have come accross some bad service that telkom has been provided since I opened this account. Empty promises has been made numerous time that a technician will contact you again. I feel up to this point no one is taking responsibility and just passing the bugget. I do need a technician calling me to tel me we can't install your as this is still apart of Telkom's service and this was made clear to me when I apl**** for the package. This was promise to me not once. Yes I live in gang invested area but I am an honest working and my this is my bread and butter that is being messed around with. I have already paid for my installation and therefor demand that my querie will not go unnoticed and that this would be fixed in matter of days. It is costing me a amends amount of money to hotspot from my phone while waiting for installation and having the install would mean that I would get an stable line for the work I do. Now because of the company I work for setup it supplies alot business for Telkom. It is sad that it has to come to this. I WILL KEEP COMPLAINING AND IS PREPARED TO MAKE USE OF OTHER MEANS COMPLAINTS TO BRING MY POINT ACCROSS AND GET THE SERVICE TELKOM IS PROMISING TO ALL THE CUSTOMER'S. I want a call back from who ever is in charge with a solution to my query So I may have installation completed and I can start working with a ease. This bad service provided I at this point I have wasted to much time when I specifically advise the ladies I was speaking to the my request is urgent. The is a set back in mu work load and can not perform as I am requested to thus cause a chain reaction in bad service. My contact number is ********** 255. — feeling disgusted.